Civic Enterprise | Rethinking the Think Tank

Why Washington’s stuffiest institutions need to reconnect with America.

By Anne-Marie Slaughter and Ben Scott, via Washington Monthly

The debilitating weakness in our democracy today is the growing disconnect between government and citizens. Most Americans now believe that our political system is broken. It is indifferent to the views of the majority. It is captured by monied interests. And it is rarely able to deliver solutions to big problems. The grand bargains of yesteryear’s politics are gone, replaced by the politics of protest.

(image) A hundred years ago, American government was in similar crisis. Civic leaders responded to social inequalities and toxic politics by building the Progressive Movement. Reformers from the right and the left sought to overhaul machine politics and address the tremendous social challenges created by the economic transformations of the Industrial Age. It was in this context that the nation’s first policy research organizations, later known as “think tanks,” were created. Their contribution to the cause of good government was to offer nonpartisan, independent analysis to policymakers. The outputs of these “idea factories” enabled progressive reform for decades by delivering expert counsel and innovative ideas. From the Marshall Plan to USAID to the end of don’t ask, don’t tell, think tanks have helped shape modern America.

Today, it is not enough. Objective research from think tanks can still play an important role in federal policymaking. But the think tank as a policy institution has not adapted fast enough to escape the dysfunction of Washington. Even superb policy analysis seldom results in policy change. One reason is that expert positions in many debates are alien to the mobilized bases of both parties. (Technocratic insiders in D.C. gravitate toward compromise positions that can achieve a result within realistic political constraints.) Another is that the desire to score partisan points trumps the effort to get something done irrespective of whether the “right answer” is served up on a silver platter. Meanwhile, a plethora of specialized research institutions funded by trade associations, corporations, and partisan donors on both right and left have led many to question the objectivity of the policy positions adopted.

(image) It is time to propose rethinking the think tank to meet these evolving challenges. The central mission is the same—to help solve public problems—but the form and function of the work must adapt. The theory of action of the traditional think tank is that change comes from the top-down adoption or abolition of laws and regulations. Papers and reports advocating specific changes are, of course, directly influenced by bottom-up political movements, from labor organizing to interest group coalitions. But the energy of such movements is typically harnessed to pass or block laws in a legislative process that is removed from direct engagement with people. Today, that model is too elitist, too narrow, and too slow.

People no longer feel included in self-government. Government is something that happens to citizens, not because of them. The dysfunction in the relationship between politicians and their constituents yields alienation, skepticism of even the best-intended Washington solutions, and a poisonous irrationalism in the political culture. We need a new process of public problem solving that can reconnect government to citizens by getting outside the Beltway, engaging with the problems of communities in those communities, and working to develop ideas together and turn them into action.

We propose a new model of civic enterprise. “Civic” because it engages citizens as (image) change makers—conscious members of a self-governing polity that expects government to be at least part of the solution to problems that individuals cannot solve on their own. And “enterprise” because of the energy and innovation involved in actually making change on the ground. Civic enterprise blends conventional policy research with local organizing, coalition building, public education, advocacy, and bottom-up projects that generate and test ideas before, during, and after engagement in the policymaking process with government. It is a heady brew of what makes America great—a deep commitment to self-government plus an insatiable spirit of private enterprise to invent solutions without waiting for permission or help.

We find that in today’s America, a great deal of the most meaningful change is happening far outside Washington, in cities and towns across the country. It is happening in places that are tackling the deeper problem of democratic distrust and disaffection by re-forging the links between citizen demand and government response. It is this spirit that animates the new forms of public work and institution building that we characterize as civic enterprise. These new forms of public problem solving bring the business of needs assessment, deliberation, and policy development into communities and then seek to deliver the results back to decision-makers at the local, state, and federal levels.

Civic enterprise describes a broad way of working, but a number of existing organizations exemplify, at least partially, what we have in mind. The Lown Institute, for instance, is a hybrid think tank/advocacy group that is tackling the problem of overtreatment and poor quality in the health care delivery system by mobilizing doctors, nurses, faith groups, and others to create grassroots pressure for reform. Another example is Voice of the People, a nonprofit promoting “deliberative democracy.” VOP pulls together representative panels of average citizens who, aided by technology and a bipartisan group of experts and facilitators, think through solutions to thorny public policy problems and present their collective ideas to decisionmakers and the public. At New America we have our own experiment in civic enterprise, Opportunity@Work, which is aimed at “rewiring” the job market by rethinking traditional ideas of hiring by credentials in order to implement new methods for matching talent to jobs.

Opportunity@Work will research the problem, prototype solutions, test them in the field with partners in companies and job centers, and accelerate the process of policy change by demonstrating what is possible.

This is a portion of an article that originally appeared in the Washington Monthly.

Anne-Marie Slaughter and Ben Scott co-authored this piece. Anne-Marie Slaughter is president and CEO of New America and the author, most recently, of Unfinished Business: Women Men Work Family. From 2009 to 2011 she served as director of policy planning for the U.S. Department of State. Ben Scott is a senior adviser to the Stiftung Neue Verantwortung in Berlin. Previously, he was a policy adviser for innovation at the U.S. Department of State.